Privacy Policy

1. Data We Collect

• Account data: Name, email address, billing address.
• Payment data: Processed securely by our payment provider; we do not store card numbers.
• Usage data: Server resource usage, login timestamps, support ticket content.
• Technical data: IP addresses, browser type, referring URLs for security and analytics.

2. How We Use Your Data

• To provision and manage your game servers.
• To process payments and send invoices.
• To provide customer support.
• To send service notifications and (with consent) marketing communications.
• To comply with legal obligations.

3. Data Sharing

We do not sell or rent your personal data to third parties. We may share data with trusted service providers who assist us in operating our business, under strict confidentiality agreements.

4. Data Retention

We retain your data for as long as your account is active, or as required by law. Upon account termination, personal data is deleted within 90 days unless legal obligations require longer retention.

5. Your Rights (GDPR)

• Right to access your personal data.
• Right to rectify inaccurate data.
• Right to erasure ("right to be forgotten").
• Right to data portability.
• Right to object to processing.

To exercise any of these rights: privacy@arconiq.com

6. Cookies

We use essential cookies to operate our services and optional analytics cookies. You may disable non-essential cookies via your browser settings.

7. Contact

Data protection enquiries: privacy@arconiq.com